Privacy Policy

‍Effective date: 01.01.2025
Company: MIHAS HVAC inc (“we,” “us,” “our”)
Website: mihashvac.com
Contact: (415) 484-8437
info@mihashvac.com

‍1) What this policy covers
This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, request service, or submit a form.
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2) Information we collect
‍Information you provide to us:
‍Contact details such as your name, phone number, email address
Any information you include in a message or service request
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‍Information collected automatically:
‍IP address, device type, browser type, operating system
Pages viewed, approximate location (city/region), and referral source
Cookies or similar technologies used for basic site functionality and analytics

3) How we use your information
We use the information we collect to:
Respond to your requests and communicate with you about HVAC services
Provide estimates, scheduling, and customer support
Improve our website and user experience
Protect against fraud, abuse, or security issues
Comply with legal obligations4) How we share information
We do not sell your personal information.
We may share information:
With service providers that help us operate the website and communications (for example, website hosting, email, analytics)
When required by law, legal process, or to protect rights and safety
In connection with a business transfer (rare), such as a merger or sale of assets
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5) Form submissions and Google services
When you submit a form on our website, your information may be sent to a secure processing endpoint and stored in tools we use to manage requests (for example, Google services such as Google Sheets). We use this information only to respond to your request and provide service.

6) Cookies and analytics
We may use cookies and similar technologies to:Ensure the website works properly
Understand how visitors use our website (analytics)
You can control cookies through your browser settings. If we use a cookie consent tool, you may be able to adjust preferences there.

7) Data retention
We keep personal information only as long as needed for the purposes described above, including customer support, business records, and legal compliance.
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8) Security
We use reasonable administrative and technical safeguards to protect personal information. However, no website or transmission is 100% secure.
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9) Your privacy rights (California)If you are a California resident, you may have rights under applicable California privacy laws (including the right to request access to or deletion of certain personal information, and the right to opt out of certain sharing in some cases).
To make a request, contact us using the information above. We may need to verify your identity before completing certain requests.

10) Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
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11) Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top will reflect the latest version.
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12) Contact us
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If you have questions about this Privacy Policy or your information, contact:
MIHAS HVAC inc
Phone: (415) 484-8437
Email: info@mihashvac.com